The service is personalized to your needs
Value added Service
With attending doctor’s permission, our Care Manager will help you arrange at-home treatments.
Simply use your mobile device to virtually connect with a registered physician to offer you medical advice.
Cigna Medical Card
Enjoy up to 40% discount when receiving healthcare from our extensive partnered medical providers3 throughout Hong Kong
What kind of products can enjoy the all-round healthcare concierge service?
- Applicable to HealthFirst Elite Medical Plan only and up to 90 visits per policy year.
- Subject to pre-approval by Cigna. Medically Necessary and Reasonable and Customary basis will apply.
- Discounts offered by different Cigna medical network doctors may vary.
- The above services and benefits are applicable to medical plans of Cigna as shown above. For details, please refer to product brochure. Terms and conditions apply.
- Cigna reserves the right to change any of the terms and conditions of the above healthcare concierge service or withdraw the service without prior notice. In case of any disputes, Cigna’s decision shall be final.
CARE MANAGER SERVICE CASE
Cigna also received the following awards:
Hong Kong Insurance Awards 2020 – Top 3 Finalist of the Outstanding Claims Management Award
Metro Finance GBA Insurance Awards 2019 (Hong Kong region) – Outstanding Claims Management Award (General Insurance)