中文 Search Contact Us Member Login Menu
  • Individual Health Insurance

    Individual Health Insurance

  • Group Health Insurance

    Group Health Insurance

    • Global Health Benefits (For Employee)
    • The most comprehensive, globally integrated health solutions tailored to meet diverse healthcare needs of your employees.
    • Cigna Prime
    • Healthcare Insights
    • Read our latest research and studies on health and wellness
    • Know more
    • Your Health Plan, Your Growth Plan
    • Learn how we can help your organization thrive
    • Know more
  • Healthcare 360

    Healthcare 360

    • Cigna Care Manager Service
    • Complimentary medical treatment advice and one-to-one support offered by registered nurses.
    • Know more
    • Cigna Virtual Health Service
    • Timely access to medical advice and same-day medicine delivery
    • Know more
    • Smart Health
    • Information to help you live healthier and happier
    • Know more
    • Health Insurance Basics
    • All you need to know about enrolling a health insurance plan
    • Know more
  • About Cigna Healthcare

    About Us

    • About Us
    • Learn about our commitment in improving the health and vitality of those we serve in Hong Kong since 1933.
    • Know more
    • Careers
    • Join our dedicated and dynamic team today
    • Know more
  • Customer Service

    Customer Service

  • Apply Online
  • Individual Health Insurance

  • Group Health Insurance

  • Healthcare 360

  • About Cigna Healthcare

  • Customer Service

  • Login

  • Home

    Cigna Care Manager Service

    Cigna Care Manager Service

    Supported by a team of registered nurse with extensive clinical experience, offering personalized one-to-one healthcare concierge services to ensure you receive the most suitable care.

    New Customer Stories
    Customer Story 1

    Severe Accident During Travelling Overseas

    Care Manager provides emergency support and medical arrangements for Amber after she experienced a serious accident while overseas.

    Customer Story 2

    Accountant Diagnosed With Stomach Cancer

    Care Manager advised Calvin to apply for the "Day Procedure Centre Cashless Service" and to follow up on cancer treatment and recovery arrangements.

    The Service is Personalized to your needs

    PERSONALIZED SERVICE

    Our professional Care Managers will analyze your health condition, provide you suitable doctors for your selection, and help explain your treatment options.

    END-TO-END SUPPORT

    We will help coordinate your treatment experience, including helping with hospitalization arrangements –providing practical and emotional support to you and your family.

    FULLY COMPREHENSIVE

    We offer post-hospitalization follow-up clinic visits within 365 days after the completion of cancer treatment¹.

    WORRY-FREE ARRANGEMENT

    You can enjoy cashless hospitalization arrangement² across our worldwide network of 7,000+ hospitals.

    Value added Service

    Cigna Health Services At Home

    With attending doctor’s permission, our Care Manager will help you arrange at-home treatments.

    Cigna Virtual Health Service

    Simply use your mobile device to virtually connect with a registered physician to offer you medical advice.

    Cigna Medical Card

    Enjoy up to 40% discount when receiving healthcare from our extensive partnered medical providers3 throughout Hong Kong

    What kind of products can enjoy the all-round healthcare concierge service?

    Cigna Healthfirst Elite 360

    Limited Time Offer – By 30 June 2025, enjoy HK$500 shopping voucher and up to 8 months premium discount (Details) within the first 2 years upon successful enrollment in Cigna HealthFirst Elite 360 Medical Plan. What’s more, 50% premium discount will be offered to your child’s policy for enrolling together! 

    Apply OnlineFind out more

    Cigna VHIS Series

    Online Quote offer – By 30 June 2025, enjoy HK$300 Shopping voucher and up to 8-month premium discount (Details) within the first 2 years and upon successful enrollment in Cigna VHIS Flexi Plan (Superior).

    Apply OnlineFind out more

    Remarks:

    1. Subject to pre-approval by Cigna Healthcare. Medically Necessary and Reasonable and Customary basis will apply.
    2. Discounts offered by different Cigna medical network doctors may vary.
    3. The above services and benefits are applicable to medical plans of Cigna Healthcare as shown above. For details, please refer to product brochure. Terms and conditions apply.
    4. Cigna Healthcare reserves the right to change any of the terms and conditions of the above healthcare concierge service or withdraw the service without prior notice. In case of any disputes, Cigna Healthcare's decision shall be final.

    Cigna Worldwide General Insurance Company Limited has been authorized and regulated by the Insurance Authority to carry out general insurance business in or from the Hong Kong SAR. Cigna Worldwide General Insurance Company Limited ("Cigna Healthcare"), © 2025 Cigna Healthcare. All rights reserved

    Legal Disclaimer | Privacy Statement

    CHAT NOWCALL USCHAT ONLINECHAT ONLINETOP