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    Payment Method

    Payment Method

    Important Note

    All payments should be made by Policy owner or the insured unless approval is obtained from Cigna Healthcare

    Cigna Leaf

    Direct Debit Authorization (Bank account in Hong Kong / Credit card by Visa or MasterCard only)

    *Bank account set up will take 6-8 weeks. Credit Card set up will take 15 working days*

    1. Log in to the MyCigna HK mobile application.
    2. Click "Change Policy" > "Payment Information"
    3. Select the item, enter the information, and submit the application.
    Cigna Leaf

    Bank Payment

    *Please send bank-in slip / e-banking payment record to us by email*

    Bank Name : The Hong Kong and Shanghai Banking Corporation Ltd.
    Payee Name : Cigna Worldwide General Insurance Company Limited
    Bank Code : 004
    Bank Account number : 808-194963-001
    Cigna Leaf

    By Cheque

    *Mail a crossed check to the business address below. Please write the applicant's name and policy number on the back of the cheque, cheque transfers usually take three working days to process. Please ensure sufficient delivery time and postage for correct delivery. Please do not mail cash/cash checks, promissory notes will not be accepted.

    Payee Name : Cigna Worldwide General Insurance Company Limited

    Contact Us

    Company Address: 16/F, 348 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
    Office Hours: Monday – Friday 9:00 am to 5:30pm (excepted Saturdays, Sundays and public holidays)
    Email Address: enquiryhk@cignahealthcare.com
    Customer Service Hotline: 2539-9222

    Cigna Worldwide General Insurance Company Limited has been authorized and regulated by the Insurance Authority to carry out general insurance business in or from the Hong Kong SAR. Cigna Worldwide General Insurance Company Limited ("Cigna Healthcare"), © 2025 Cigna Healthcare. All rights reserved

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