Medical And Health Care Assistance Service Managers | Cigna HK

CIGNA CARE MANAGER SERVICE

Cigna brings you comprehensive medical coverage and a complimentary healthcare concierge service to suit your health needs.

CUSTOMER CASE STUDY OF ALICE

Alice was diagnosed with benign lymph nodes when she was studying abroad, but Care Manager provided prompt assistance.

CUSTOMER CASE STUDY OF MS CHENG

Ms Cheng felt helpless when she was diagnosed with breast cancer, but Care Manager was there to provide the needed physical and mental support.

The service is personalized to your needs

clinical-team
PERSONALIZED SERVICE
Our professional Care Managers will analyze your health condition, provide you suitable doctors for your selection, and help explain your treatment options.
end-to-end
END-TO-END SUPPORT
We will help coordinate your treatment experience, including helping with hospitalization arrangements –providing practical and emotional support to you and your family.
comprehensive
FULLY COMPREHENSIVE
We offer post-hospitalization follow-up clinic visits within 365 days after the completion of cancer treatment1.
expenses
WORRY-FREE ARRANGEMENT
You can enjoy cashless hospitalization arrangement2 across our worldwide network of 7,000+ hospitals.

Value added Service

Cancer Care at Home

Subject to professional oncologists’ recommendations, our customers may receive chemotherapy in the comfort of their own home with ease.

TeleHealth Consultation

Simply use your mobile device to virtually connect with a registered physician to offer you medical advice.

Cigna Medical Card

Enjoy up to 40% discount when receiving healthcare from our extensive partnered medical providers3 throughout Hong Kong

What kind of products can enjoy the all-round healthcare concierge service?

Online Quote offer - From now to 31 December 2022, successfully enroll designated medical plans with family members to enjoy up to HK$2,800 supermarket voucher and 6-month premium refund.
Click here for details.

Remarks:

  1. Applicable to HealthFirst Elite Medical Plan only and up to 90 visits per policy year.
  2. Subject to pre-approval by Cigna. Medically Necessary and Reasonable and Customary basis will apply.
  3. Discounts offered by different Cigna medical network doctors may vary.
  4. The above services and benefits are applicable to medical plans of Cigna as shown above. For details, please refer to product brochure. Terms and conditions apply.
  5. Cigna reserves the right to change any of the terms and conditions of the above healthcare concierge service or withdraw the service without prior notice. In case of any disputes, Cigna’s decision shall be final.

Hong Kong Insurance Awards 2020 – Top 3 Finalist of the Outstanding Claims Management Award

Metro Finance GBA Insurance Awards 2019 (Hong Kong region) – Outstanding Claims Management Award (General Insurance)