About Us - Insurance Services and Solutions Company - Cigna Healthcare HK

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About Us

Cigna Healthcare is a health benefits provider that advocates for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Founded in 1933, our Hong Kong business provides comprehensive health and wellness solutions to employers, employees and individual customers. Leveraging on our extensive global healthcare network, we offer global group medical benefits that provide comprehensive and tailored coverage for a wide range of organizations. For individual customers, we also offer a full suite of health insurance plans to cater for their diverse needs.

Learn more at CignaHealthcare.com.

The Cigna Group (NYSE:CI) is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health.

The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. We maintain sales capabilities in more than 30 countries and jurisdictions, and have more than 190 million customer relationships around the world. Learn more at thecignagroup.com.

Global Medical Benefits

Suitable for global companies with mobile workforce living around the world, providing the employees access to international healthcare services around the globe with Cigna's extensive network.

Sales capabilities in over 30 countries and jurisdictions

More than 70,000 employees worldwide

More than 178 million customer relations around the world

Ranked 12th on the 2022 Fortune 500 list

Improve the health and vitality
of those we serve

AWARDS & RECOGNITIONS

Over the years, our innovative products and services have been recognized and rewarded with many coveted local industry awards:

2023

Mystery Customer Assessment (MCA) Award 2023

  • Gold Award (Insurance & Finance)

Hong Kong Insurance Awards 2023

  • Winner of the Outstanding Claims Management Award – General Insurance
  • Top 3 Finalist of the Outstanding Customer Services Award
  • Top 3 Finalist of the Outstanding Equal Opportunity Employer Award

InsuranceAsia News – Country Awards for Excellence 2023

  • Best Health Insurer (Hong Kong)

EDigest Brand Award 2023

  • Best Health Insurance Award

HR Asia 2023

  • Best Companies to Work for in Asia 2023 (Hong Kong Edition)
  • Most Caring Company (Hong Kong Edition)

2022

10Life 5-Star Insurance Award 2022

  • 5-Star VHIS Award
  • 5-Star High-end Medical Insurance Award

Champimom Editors’ Picks Award 2022

  • Best Health Insurance for Family

Hong Kong Insurance Awards 2022

  • Top 3 Finalist of the Outstanding Claims Management Award
  • Top 3 Finalist of the Outstanding Customer Services Award
  • Top 3 Finalist of the Outstanding Digital Marketing Campaign Award - General Insurance
  • Top 3 Finalist of the Best Partnership Project Award - General Insurance

EDigest Brand Award 2022

  • Best Health Insurance Award

iMoney Insurance Excellence Awards 2022

  • Best High End Medical Insurance Award
  • Best Group Medical Insurance Award

Mystery Customer Assessment (MCA) Award 2022

  • Gold Award (Insurance & Finance)

HR Asia 2022

  • Best Companies to Work for in Asia 2022 (Hong Kong Edition)

Caring Company logo from the Hong Kong Council of Social Service 2022

2021

iMoney Insurance Excellence Awards 2021

  • Best Group Health Product

Hong Kong Insurance Awards 2021

  • Top 3 Finalist of the Outstanding Claims Management Award (General Insurance);
  • Top 3 Finalist of the Most Innovative Product / Service Award (Voluntary Health Insurance Scheme)

HR Distinction Awards Hong Kong by Human Resources Online 2021

  • Gold - Employer of the Year;
  • Gold - Excellence in Employee Engagement;
  • Gold - Excellence in Employee Caring;
  • Silver- Excellence in Employee Well-being;
  • Silver - Excellence in Crisis Management

Caring Company logo from the Hong Kong Council of Social Service 2021

Most Influential Brand Award for the 4th successive years from Meta
(formerly Facebook) 2018 – 2021