Cigna Healthcare virtual consultation service is here
Staying safe and healthy has become more important than ever before. To achieve this, remote communication has become a major part of our everyday lives – and nowhere more than in medical services. To tap into the benefits of virtual health, Cigna Healthcare has partnered with global virtual healthcare company Teladoc Health, the global leader in whole-person virtual care. Teladoc Health ranked #1 among direct-to-consumer providers in the J.D. Power 2021 U.S. Telehealth Satisfaction Study, reinforcing how it is setting industry standards with its unified care experience.
Telehealth consultations available any time, any place
With this service, you can arrange to speak directly with trusted healthcare professionals anywhere1 in the world anytime2, all delivering a global standard of care. In many territories1 they have the qualification to diagnose, and prescribe medication (within safe prescribing guidelines). It’s convenient, fast, and easy to plan.
Rapid access to medical services
Cigna Telehealth Service enables you to schedule a phone call with a doctor typically within 1 hour, while video appointments can typically be scheduled on the same day of your initial booking request2. Phone and video consultations are available from 8am to 10pm (Hong Kong time), seven days a week (excluding public holidays).
Access to doctors worldwide for most basic medical issues
Cigna Telehealth Service is a truly worldwide offering that puts you in touch with the best registered medical professionals from around the globe1. Wherever you may be travelling in the world, you’ll have access to a global standard of care. It’s healthcare you can trust, arranged to suit your needs.
One mobile device is the door to your virtual health consultation
Managing your telehealth virtual doctor consultations is easy – everything is handled through MyCigna app. The phone and in-app video options mean you have all the information at your fingertips whenever you need it. Using MyCigna app, you can find a doctor, choose a consultation time, and attend unlimited3 virtual consultation easily.
Eligibility:
Customers who redeem Cigna Telehealth Service via SHOP with Cathay to get a unique promotion code can enjoy Cigna Telehealth Service.
If you already have the promotion code, please register via Cigna Health Passport registration page
Remarks: Please note the registration is applicable for persons aged above 18 only. Other Terms and Conditions apply.
Remarks:
- Subject to the regulatory requirements of licensed physician to providing the Service in the location of both the licensed physician and users.
- Subject to operating hours and availability of doctors. If you are outside of Hong Kong, a Phone Call / Video Call will be scheduled within 24 hours.
- The operating hours of the Cigna Telehealth Service are from 8am to 10pm (HK time) Monday to Sunday, except for public holidays. Video consultations are subject to availability.
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